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Legal Aid’s COVID-19 Resources


Updated April 25, 2022

The coronavirus pandemic cast a spotlight on existing inequities and systemic barriers to opportunity in our society – then proceeded to exacerbate these issues. In response, Legal Aid did not slow down or pause any critical services during this time of great community need. On the contrary, we expanded programs, hired new staff, and doubled down on advocacy efforts as the challenges of poverty intensified and affected more people.

While most staff worked remotely through the initial phase of the pandemic, many Legal Aid staff have now returned to the office fully or are working a hybrid schedule.

Legal Aid resumed our full schedule of Brief Advice Clinics in neighborhoods throughout Northeast Ohio in February 2022. View the calendar of upcoming clinics on our website.

In March 2022, Legal Aid’s offices in Cleveland, Elyria, and Jefferson reopened to the public without an appointment. Applicants seeking Legal Aid’s assistance can visit the Cleveland office weekdays from 9:00am-5:00pm, or the Elyria and Jefferson offices on Tuesdays and Thursdays from 9:00am-5:00pm. Walk-in applicants are offered several options to complete an intake to ensure access to services. Masks are encouraged when visiting Legal Aid’s offices.

As always, Legal Aid’s online intake is available 24/7, and telephone intake is available during business hours. Visit the “Contact Us” page on our website for more information.

Initially created as a resource during the pandemic, our Worker Information Line and Tenant Information Line continue to be a trusted source of information. People with questions about employment rights, benefits or unemployment assistance should call 216-861-5899 in Cuyahoga County or 440-210-4532 from Ashtabula, Geauga, Lake or Lorain Counties. Tenants with questions about their housing rights should call 216-861-5955 in Cuyahoga County or 440-210-4533 from Ashtabula, Geauga, Lake or Lorain Counties.

Legal Aid will continue to share information about evolving legal rights and remedies related to the coronavirus pandemic via this webpage. Toggle below to see brochures, FAQs, and related news on coronavirus topics.

Finally, information about legal education and current events is always available on Legal Aid’s social media accounts. Find us on Twitter, Facebook, Instagram, LinkedIn, and YouTube.

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