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How to Apply For Legal Help During COVID-19

Posted March 25, 2020
12:49 pm

Starting March 17, Legal Aid will only do new client intake online and via phone.

Those needing civil legal assistance can apply online 24/7 at or weekdays by calling 888-817-3777.  Those with non-legal questions related to landlord-tenant and other rental issues can also call our Tenant Information Line at 216-861-5955 (Cuyahoga) or 440-210-4533 (Ashtabula, Geauga, Lake, Lorain Counties).

Offices in Cleveland, Elyria, Painesville and Jefferson are closed and walk-in intake is suspended until further notice.  All Legal Aid staff will be working remotely to help our clients in need.  Current clients should continue to work with their attorneys and anticipate handling matters by phone and electronically to the extent possible.

Legal Aid will keep the public updated about changes to intake and other activities and events via and social media channels - including Facebook and Twitter.

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