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Economic Justice Information Line – Here to Answer Your Questions!

Are you currently working or recently unemployed with questions about your rights at work or unemployment benefits? Do you have questions about your student loans?

Call Legal Aid’s Economic Justice Information Line for basic information about employment laws, unemployment benefits, and student loan borrower questions.

  • Call 216-861-5899 in Cuyahoga County
  • Call 440-210-4532 in Ashtabula, Geauga, Lake and Lorain Counties

Some common questions Legal Aid can answer are:

  • How do I apply for Unemployment Compensation (UC) benefits?
  • What information will I need to apply for UC benefits?
  • How many weeks of UC benefits can I receive?
  • How long does my former employer have to give me my final paycheck?
  • How do I figure out if I have federal or private student loans?
  • If my federal student loans are in default, what are my options?
  • If I’m unable to repay my federal student loans, what can I do?
  • If I was scammed by my school, do I need to pay back my loans?
  • Are there any other ways to get my student loans discharged?
  • If I have private student loans, do I have any options?
  • What is happening with the student loan cancellation program?

You can call and leave a message at any time. Callers should clearly state their name, phone number and a brief description of their employment/unemployment compensation/student loan question. A Legal Aid staff member will return the call between 9:00 a.m. and 5:00 p.m., Monday through Friday. Calls are returned within 1-2 business days.

This number is for information only. Callers will get answers to their questions and will also receive information about their rights. Some callers may be referred to other organizations for additional help. Callers who need legal assistance may be referred to Legal Aid’s intake department.

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