How to Call Legal Aid:

Legal Aid’s Intake Line

If you need legal assistance, you can contact Legal Aid any weekday for help.

Monday, Wednesday, Friday: 9 a.m. – 4 p.m.

Tuesday, Thursday: 9 a.m. – 2 p.m.

New intakes are processed via phone: 888-817-3777 (toll-free in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties) or 216-687-1900 (Cleveland local) If you prefer an in-person intake application, those are handled: Tuesday, Thursday: 9 a.m. – 1 p.m. Or, attend one of our upcoming brief advice clinics – click here for a current list. If you have a communication limitation, contact Legal Aid through the Ohio Relay Service.   Dial 711 from any phone in Ohio. And, if you speak…

  • Spanish dial: 216-586-3190
  • Arabic dial: 216-586-3191
  • Mandarin dial: 216-586-3192
  • French dial: 216-586-3193
  • Vietnamese dial: 216-586-3194
  • Russian dial: 216-586-3195
  • Swahili dial: 216-586-3196
  • Any other language dial: 888-817-3777

Legal Aid’s General Business Line Call this number if you are a current client or have other business with any of Legal Aid’s offices. 888-808-2800 or 216-861-5500 Media Inquiries This number is for members of the media with interview or story requests. 216-861-5217

Where to find Legal Aid’s Offices:

Cleveland Office:
1223 West Sixth Street Cleveland, OH 44113 Fax: 216-586-3220
Office Hours:
9 am – 5 pm, Monday – Friday
Driving Directions
Walking Directions
Public Transportation
Parking Map with
Suggested Lots/Fees – as of 8/26/14
Elyria Office:
1530 West River Road North Suite 301 Elyria, OH 44035 Fax: 440-324-1179
Office Hours:
Daily by Appointment Only
In-Person Intake:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Driving Directions
Walking Directions
Public Transportation
Jefferson Office:
121 East Walnut Jefferson, OH 44047 Fax: 440-576-3021
Office Hours:
Daily by Appointment Only
In-Person Intake:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Driving Directions
Walking Directions
Public Transportation
Painesville Office:
8 North State Street, Suite 300 Painesville, OH 44077 Fax: 440-352-0015
Office Hours:
Daily by Appointment Only
In-Person Intake:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Driving Directions
Walking Directions
Public Transportation

If you are not a resident of Ashtabula, Cuyahoga, Geauga, Lake or Lorain counties and/or your  county is not shown here, you may visit the Ohio Legal Services website for further guidance.

photo
Volunteer Profiles: Kari B. Coniglio and Luis A.Carrion
I was really moved because some people hold stereotypes about the people we serve. It could be anyone.

Read More

Learn more about Legal Aid's Volunteer Lawyers Program.

photo
Five New Members Elected to Legal Aid’s Board of Directors
Members of Cleveland Legal Aid’s Board of Directors serve as ambassadors, educating the community and building relationships that support our mission.

Read More

Learn more about Legal Aid's Board of Directors.

photo
News Tidbits from Legal Aid
On October 26 – everyone in the city could see the legal community’s commitment to Legal Aid: the Terminal Tower was lit blue to honor the American Bar Association’s National Pro Bono Week.

Read More

Read more about goings-on at Legal Aid here.

photo
Volunteer Profile: Michelle Paris
We are thrilled to have Michelle. She has taken on a number of projects and, in a very short period, her unique experience and perspective enhances the value of our work in a number of respects. Fred

Read More

Get help with volunteering.

  • photo1
  • photo1
  • photo1
  • photo1