How to Call Legal Aid:

Legal Aid’s Intake Line
If you need legal assistance, you can contact Legal Aid any weekday for help.
Monday, Wednesday, Friday: 9 a.m. – 4 p.m.
Tuesday, Thursday: 9 a.m. – 2 p.m.

New intakes are processed via phone:
888-817-3777
(toll-free in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties)
or
216-687-1900
(Cleveland local)

If you prefer an in-person intake application, those are handled:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Or, attend one of our upcoming brief advice clinics – click here for a current list.

If you have a communication limitation, contact Legal Aid through the Ohio Relay Service.   Dial 711 from any phone in Ohio.

And, if you speak…

  • Spanish dial: 216-586-3190
  • Arabic dial: 216-586-3191
  • Mandarin dial: 216-586-3192
  • French dial: 216-586-3193
  • Vietnamese dial: 216-586-3194
  • Russian dial: 216-586-3195
  • Swahili dial: 216-586-3196
  • Any other language dial: 888-817-3777


Legal Aid’s General Business Line

Call this number if you are a current client or have other business with any of Legal Aid’s offices.

888-808-2800
or
216-861-5500

Media Inquiries
This number is for members of the media with interview or story requests.
216-861-5217

Where to find Legal Aid’s Offices:

Cleveland Office:
1223 West Sixth Street
Cleveland, OH 44113
Fax: 216-586-3220
Office Hours:
9 am – 5 pm, Monday – Friday

Driving Directions
Walking Directions
Public Transportation
Parking Map with
Suggested Lots/Fees – as of 8/26/14

Elyria Office:
1530 West River Road North Suite 301
Elyria, OH 44035
Fax:   440-324-1179
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Jefferson Office:
121 East Walnut
Jefferson, OH 44047
Fax: 440-576-3021
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Painesville Office:
8 North State Street, Suite 300
Painesville, OH 44077
Fax: 440-352-0015
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

If you are not a resident of Ashtabula, Cuyahoga, Geauga, Lake or Lorain counties and/or your  county is not shown here, you may visit the Ohio Legal Services website for further guidance.

photo
Volunteer Profile: Michelle Paris
We are thrilled to have Michelle. She has taken on a number of projects and, in a very short period, her unique experience and perspective enhances the value of our work in a number of respects. Fred

Read More

Get help with volunteering.

photo
Former Legal Aid Client Studies Pre-law at John Carroll University
I tell them, education is like a candy store where you can try any kind of candy you want. Go ahead, try a saffron-flavored one - you may like it.

Read More

Learn more about housing.

photo
Access to Employment Secured Because of Legal Aid
Rochelle Jones* needed help. A 30-year-old misdemeanor on her record was a barrier to her getting a job.

Read More

Learn more about Legal Aid's Work Specialty.

photo
Legal Aid Prevents Homelessness
Mr. Ponce de Leon negotiated for his client to move out of the property, but the landowner then refused a return of the security deposit and demanded additional funds...

Read More

Learn more about Legal Aid's Housing Practice Group.

  • photo1
  • photo1
  • photo1
  • photo1