The United States, Ohio and some local governments protect people from discrimination based on “protected classes.” These categories include race, color, religion (creed), gender, gender expression, age, national origin (ancestry), language, disability, marital status, sexual orientation, or military status. The law does not protect people from mean, unprofessional, or uncivil behavior, if it’s not discriminatory in nature. Some laws provide specific protections, such as the Fair Housing Act and the Americans with Disabilities Act. See below for more specific information.
Every Worker has Rights at Work, Including Undocumented Workers
Minimum Wage: Most workers have the right to be paid the current minimum wage in Ohio. For the current rate, check: https://www.dol.gov/whd/minwage/america.htm
If you make tips at work, the amount you make in tips plus the amount you make per hour must add up to at least the minimum wage rate.
Overtime Pay: Most workers have the right to overtime pay when they work over 40 hours in a workweek. The overtime rate is one and one-half (1½) times your rate of pay. For example, a $10/ hour regular rate would be a $15/hour overtime rate ($10 x 1.5 = $15).
Discrimination and Sexual Harassment: You have the right to a workplace that is free from sexual harassment and discrimination based on your race, color, sex (including pregnancy), religion, disability, national origin, ancestry, military status and age.
You also have the right to participate in any claim or investigation about these issues.
Organizing: You have the right to organize a union at work and talk about unionizing during nonwork hours (breaks). You also have the right to talk to your supervisor about problems at work that affect you or your coworkers.
Safety: You have the right to a safe workplace. Your work must provide and require the use of proper safety gear and safeguards. You cannot be forced to enter any workplace that is unsafe. You cannot be forced to perform work without proper safety gear or safeguards.
How to Protect Yourself
Document! Keep your own records of (1) what days you worked; (2) how many hours you worked each day; and (3) whether you took any breaks and how long. Always compare your pay rate on your paystub to what you were actually paid and document any difference between the two.
Know Who You Are Working For! Know the address and phone number for your workplace and the name of your supervisor.
Get Help! Get help as soon as you can when you believe that something may be wrong.
What to Do if Your Employer Owes You Pay
Call Legal Aid at 888.817.3777 or 216.687.1900.
File a complaint with the State of Ohio Bureau of Wage and Hour Administration at 614.644.2239.
Call the U.S. Department of Labor, Wage and Hour Division at 866.487.9243 or 216.357.5400.
File a lawsuit in Small Claims Court for up to $6,000 in unpaid wages, plus interest and costs.
What to Do if You Were Discriminated Against or You Were Punished for Speaking Up About Your Rights
Call Legal Aid at 888.817.3777 or 216.687.1900.
If you were discriminated against, file a complaint with the Equal Employment Opportunity Commission (EEOC) at 800.669.4000 or the Ohio Civil Rights Commission (OCRC) at 216.787.3150.
If your right to organize was violated, file a complaint with the National Labor Relations Board (NLRB) at 216.522.3715.
What to Do if Your Workplace is Unsafe
Notify your supervisor or the Occupational Safety & Health Administration (OSHA) at 216.447.4194.
Ask OSHA to inspect your workplace.
If you were discriminated against or punished because you filed a safety complaint with OSHA, you have 30 days to inform OSHA of the discrimination or retaliation by filing an additional complaint.
Request copies of your medical records from your doctor and collect other records that document your exposure to toxic or harmful chemicals.
What to Do if You Were Hurt on the Job
As soon as you are hurt:
- Get medical help;
- Tell your work you have been hurt. Let your supervisor know you have been hurt and ask if you need to fill out an accident report;
- Tell your doctor or emergency room the name of your health care organization that handles workers’ compensation claims. If you don’t know, find out from your workplace. This helps ensure your injury is counted as work related;
- Tell your pharmacist that any prescriptions you receive are related to treatment for an Ohio Worker’s Compensation claim;
- File a Workers’ Compensation claim with the Ohio Bureau of Workers’ Compensation.
What more info?
More information is available in this brochure published by Legal Aid: Employment Law
You Have The Right to an Interpreter
You have the right to an interpreter in your native language if you have Limited English Proficiency, which means that you are not fluent in English. Many agencies and organizations are required to provide Limited English Proficient individuals with interpreters.
For a list of agencies that must provide interpreters, instructions on how to request an interpreter, and what you can do if you are denied an interpreter, click on the link below for a brochure written in many languages: You Have The Right to an Interpreter
I need technology for a virtual meeting or court hearing – what do I do?
Are you in need of virtual meeting space?
Do you have a court hearing and need technology access for a virtual hearing?
Or, are you already a Legal Aid client and need a way to connect with your attorney for a virtual meeting?
Libraries across Northeast Ohio are providing study rooms equipped with tools for you to conduct virtual meetings on platforms like Zoom, MS Teams, and WebEx. This page contains information regarding public libraries with study rooms that enable private video conferencing, along with instructions for how to reserve a room.
Andover Public Library
To reserve virtual meeting space, first call 440-293-6792 and indicate interest in reserving a room to schedule an in-person visit. Once the reservation is complete, the attendee will have access to virtual meeting options when visiting the library. There is only one computer available at Andover Public Library for this purpose.
Cleveland Public Library
Select Cleveland Library branches will soon have virtual meeting rooms, thanks to support from the NFL Foundation! Check back to this page to learn more.
Rooms can be reserved 1 week in advance for up to 2 hours, during regular library hours. Each room features: a computer, speakers, microphone, webcam, and keyboard. A library account is required to use the video conferencing equipment. For more information, including a complete list of the qualifying libraries, click this link to view a downloadable PDF.
The County library also has virtual Zoom Rooms. If you are connected to a computer but not a Zoom license, you can book a “room” using the County library license. Click here for info, and visit this link for an instructional video: https://youtu.be/H4QDOdZW3XM
Lakewood Public Library – Main Branch
To reserve virtual meeting space, first call 216-226-8275, ask to speak with the reference desk, and then a supervisor. From there, you will be able to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology once they attend the room.
Westlake Porter Public Library
To reserve meeting space for a virtual meeting, first call 440-871-2600 and ask to speak with adult services. From there, you will be able to register to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology once they attend the room. Walk-in reservations are also available, but space may be limited.
Geauga County Library – Bainbridge Branch
To reserve virtual meeting space, first call 440-543-5611, and ask to speak with the reference desk. From there, you will be able to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology when visiting the library.
Geauga County Public Library – Chardon Branch
To reserve virtual meeting space, first call 440-285-7601, and ask to speak with the reference desk ask to speak with the reference desk. From there, you will be able to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology when visiting the library.
Geauga County Public Library – Geauga West Branch
To reserve virtual meeting space, first call 440-729-4250, and ask to speak with the reference desk. From there, you will be able to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology when visiting the library.
Geauga County Public Library – Middlefield Branch
To reserve virtual meeting space, first call 440-632-1961, and ask to speak with the reference desk. From there, you will be able to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology when visiting the library.
Geauga County Public Library – Thompson Station
To reserve virtual meeting space, first call 440-632-1961, and ask to speak with the reference desk. From there, you will be able to reserve a room. Once the reservation is complete, the attendee will have access to virtual meeting technology when visiting the library.
What should I know about the COVID-19 vaccine and my employer?
Can my employer require me to get vaccinated for COVID-19?
Generally speaking, yes. According to the Equal Employment Opportunities Commission (EEOC), your employer can make the COVID-19 vaccination a requirement for returning to work.
What if I do not want to have the COVID-19 vaccine, can I refuse the vaccination and still return to work?
Possibly. An employee may be able to decline the COVID-19 vaccination and return to work if they have a disability that prevents them from taking the vaccine, or a sincerely held religious belief against taking the vaccine.
If I have a disability that prevents me from getting the vaccine, can my employer force me to work from home?
Possibly. An employer can offer a reasonable accommodation for an unvaccinated employee as long as it does not pose an undue hardship to the employer. An employer may be able to refuse the employee entry onto the premises, but not necessarily fire the employee. An employer may be able to refuse the unvaccinated employee entry to the workplace if the unvaccinated employee poses a significant risk in the health and safety of the workplace.
What kind of accommodations can an employee get if they are not vaccinated?
The accommodation must be reasonable and not present undue hardship to the employer. Decisions about type of accommodations are made after discussion between the employee, the employer, and possibly a medical professional. Examples of accommodations include separate working environments, working from home, or wearing a mask.
Can my employer ask if I am vaccinated?
Yes. An employer can ask if you are vaccinated or ask for proof of vaccination. According to the EEOC, this question does implicate the Americans with Disabilities Act.
Can I used paid time off (sick leave) to receive and recover from the COVID-19 vaccine?
Possibly. The federal government is trying to encourage employers to offer paid time off (sick leave) to employees to get and recover from the COVID-19 vaccine through the use of federal tax credits. You should ask your employer if they offer paid time off for this purpose.
Where can I learn more about employer mandated vaccinations?
DISCLAIMER: The Legal Aid Society of Cleveland is not a medical institution. Nothing in these FAQs should be considered medical or health advice. If you have questions about COVID-19 or COVID-19 vaccines, please contact a medical professional.
How do you file a complaint about problems with Cleveland police?
How can you complain about problems with Cleveland police?
Complaints against Cleveland police can be made with the Office of Professional Standards (OPS). OPS is an independent agency within the City of Cleveland and is not part of the Cleveland Division of Police. OPS is responsible for receiving, investigating and hearing complaints against police.
How do you file a complaint with OPS?
- Complete and Submit the complaint form online.
- Download the complaint form (PDF), complete it, and send it to OPS through: a) email at CLEPoliceComplaints@city.cleveland.oh.us, b) fax at (216) 420-8764, or c) US mail at 205 West St. Clair Ave., Suite 301, Cleveland, Ohio 44113
- By Phone at (216) 664-2944 (an OPS investigator will assist you in filling a complaint by phone)
- In-Person at the Office of Professional Standards, 205 W. St. Clair Ave., Suite 301, Cleveland, OH 44113
- You can also find complaint forms to complete at the Cleveland Division of Police Headquarters, all five Cleveland Division of Police District Stations, as well as The Mayor’s Action Center at Cleveland City Hall (601 Lakeside Ave, Cleveland, OH 44114).
Be sure to call ahead before going to any office in person during the COVID-19 pandemic. For more information about the complaint process, or to check the status of a complaint, click here.
What happens after you file a complaint with OPS?
- Your case will be assigned to an investigator and given a tracking number. You can check the status of the complaint by phone or online using the tracking number.
- First, the investigator will try to figure out if there was criminal conduct by the police officer. If so, the case will be referred to Cleveland Division of Police, Internal Affairs. OPS does not investigate potential criminal activity. See below for more information on the type of conduct OPS investigates.
- Next, the OPS investigator will talk with you and any witnesses. Reports from the police officer(s) involved will be reviewed. The officer(s) involved must provide information to OPS.
- OPS may also gather physical evidence such as fingerprints, handprints, or footprints. Or forensic evidence like bruises or bite marks. OPS will also gather any available documentary evidence such as 911 calls, crime scene materials, dispatch reports, or video and audio recording related to the complaint.
- Last, when the investigation is complete, the report will be reviewed by the OPS Administrator and then sent to the Civilian Police Review Board (CPRB).
Is there a hearing where you can tell what happened?
- CRPB will review the investigation and decide if the police violated a policy, training, rule or regulation. This process occurs at a public hearing. Hearings occur once a month.
- The person who filed the complaint will be notified in advance of when the CRPB will hear their complaint.
- If CPRB finds that a violation occurred, it will sustain the complaint and recommend appropriate discipline to either the Chief of Police or the Director of Public Safety
- The CPRB may find no violation occurred for a variety of reasons: the alleged conduct occurred but it was consistent with laws, trainings, or procedures; the evidence does not support the complaint; or there is insufficient evidence to support the complaint.
Who decides if a police officer will be disciplined and what discipline to impose?
- When the CPRB sustains a complaint and recommends discipline, a pre-disciplinary hearing is conducted. OPS presents its investigation to either the Chief of Police or the Director of Public Safety, or his designated hearing officer. The Officer(s) involved, along with his/her union representative(s), has the opportunity to respond to the complaint against him/her.
- The Chief of Police or the Director of Public Safety make the final decision whether or not to impose discipline against the Officer(s) who was the subject of the complaint. OPS does not have the authority to recommend or implement discipline to CDP officers..
What type of conduct will OPS investigate?
OPS has jurisdiction over the following types of complaints:
- Harassment complaints including bias policing, discrimination, and profiling
- Use of excessive force
- Unprofessional behavior/conduct
- Improper procedure complaints including improper arrest, citation, search, stop or tow
- Service complaints including insufficient CDP service or no CDP service
- Property complaints including missing property or damage to property
- Misconduct related to the receipt of a Uniform Traffic Ticket or Parking Infraction issued by CDP.
Can I file a complaint if I don’t live in Cleveland?
Yes, if you’ve had an interaction with a CDP officer you can file a complaint even if you are not a resident of Cleveland.
Do I need the officer’s name and/or badge number to file a complaint?
No, anyone can file a complaint against an unidentified officer. Most of the time OPS investigators can identify the officer(s) using police records and documents.
Can OPS help citizens get financial compensation?
No. Unfortunately OPS cannot assist or seek and form of financial compensation for citizens.
Where can I learn more about OPS?
For more information, visit: http://www.city.cleveland.oh.us/CityofCleveland/Home/Government/CityAgencies/OPS
What are your rights when engaged in peaceful protests or demonstrations?
The first amendment guarantees the right to free speech and to peacefully gather in a group. Sidewalks, parks, and some other public places may usually be used to peacefully protest. Local, state and federal restrictions may apply, depending on where you protest.
BUT…you do not have the right use language that urges others to break the law or sparks violence, or to threaten another person. Even peaceful but unlawful activity is not protected.
…You may not protest on private property without permission from the owner.
…You cannot stop others from using the public space (e.g. block traffic).
AND… police may limit the time, place, and manner of a protest held without a permit in order to protect health and safety of participants, prevent damage to property or blocking traffic, and avoid blocking entry and exit from buildings. If a city imposes a curfew, protests may not occur during curfew hours.
As long as you are not stopped by police or arrested, you are free to walk away.
When is a permit required?
- The City of Cleveland requires a permit when a parade will interfere with traffic or people using streets, sidewalks and public grounds. Check local ordinances for requirements in other cities.
- In Cleveland, you can download and complete the application here. Instructions are included on the application. Call (216) 664-2484 for more information.
- You do NOT need a permit if the protest does not block sidewalks or interfere with traffic; or if the protest happens within two days of unfolding current events. These “impromptu demonstrations” still require organizers to notify the Cleveland Division of Police 8 hours in advance of the demonstration by calling Field Operations at (216)623-5011.
What could the police do?
- If people engage in criminal activity, such as disorderly conduct, obstructing official business, or rioting, they may be charged with a crime.
- If police suspect involvement in criminal activity, a person may be detained, but not arrested.
- If police suspect criminal activity and further suspect a person has a weapon and the officer has a reasonable fear for safety, pat downs (but not searches) are permitted only to determine if the person is armed.
What is disorderly conduct? Obstructing official business? Rioting?
- Under Ohio law, “disorderly conduct” is “recklessly causing inconvenience, annoyance, or alarm to another by doing any of the following:”
- Fighting, threatening to hurt another person or property, or engaging in other violent behavior;
- Being unreasonably loud, using offensive language or gestures, or saying anything unwarranted and abusive;
- Insulting, taunting, or challenging in a way likely to provoke violence;
- Blocking movement or others on streets, sidewalks, or to/from public or private property;
- Creating offensive condition or risk of harm without any lawful and reasonable purpose.
- Under Ohio law, “obstructing official business” is interfering with a public official’s performance of their lawful duties with the purpose to prevent, obstruct or delay the public official from acting in their official capacity.
- Under Ohio law, “rioting” is participating with four or more people in disorderly conduct, with the purpose to either: commit a crime, interfere in government business, or interfere in an educational institution.
What happens if you are stopped by the police?
- If police have a reasonable suspicion of criminal activity, you may be stopped for a short period of time.
- You must provide name, address and birth date if you are in a public place and a police officer reasonably believes either:
- You are committing, have committed or are about to commit a crime; or
- You witnessed any felony offense of violence or felonious offense that creates a substantial risk of serious physical harm to people or property.
- Refusing to provide this information is a misdemeanor.
- Providing false information is a more serious criminal offense.
- Police generally cannot search you or your things without your consent. If you do not consent, say so out loud.
- Photos or video may be used to record your interactions with police. Unless you have been arrested, police cannot take your phone. The police cannot view content on your phone without a search warrant.
- Memorize phone numbers you may need to call in case your phone is lost, damaged or taken.
What happens if you are arrested for a misdemeanor?
(note: some of this info does not necessarily apply to felony arrests)?
- In Cleveland, if you are charged with a minor misdemeanor, you will likely be given a citation and summons to appear in court instead of being arrested.
- In Cleveland, if you are charged with a misdemeanor, you may also be given a citation and summons to appear in court. But you could be arrested for a misdemeanor, in which case you may need to pay a bond and would likely be released the next day.
- You should ask for the arresting officer’s badge number, name or other identifying information.
- During an arrest, police may search your person or possessions without a warrant (except for your phone or your car – unless there is a specific justification for doing so).
- The police must tell you the charge against you at the time of the arrest. Then, you will be transported to a police station for booking and processing.
- You will be searched, photographed, fingerprinted and asked for basic personal information.
- Your property should be kept safe and returned to you when released, as long as its not evidence of a crime or contraband.
- If you are under 18 years, you should be released to a parent or guardian.
When do you have the right to remain silent?
- You have the right to remain silent when questioned by police.
- You cannot be arrested for refusing to answer questions.
- You must provide limited personal information if stopped (as described above).
- If you do not want to answer questions by police, you must clearly say so out loud.
When do you have the right to an attorney?
- You have the right to an attorney if you are being charged with a crime that carries the possibility of a jail sentence.
- Although you have the right to have an attorney present during questioning by the police, you are not likely to get one appointed at that time. However, you do not have to speak to police and should always seek legal advice before talking to the police.
- If you cannot afford to hire an attorney, you may not get an appointed attorney until your first court appearance. Wait for your attorney before talking about what happened.
Other recommendations and resources for protesters:
- Plan in advance for the demonstration.
- Make clear your peaceful intentions.
- Leave the area if conflict or violence develop.
- Wear masks to prevent the spread of COVID-19.
- ACLU of Ohio
- Cuyahoga County Office of the Public Defender
- City of Cleveland Office of Professional Standards
Are You Familiar With the Optional Private Record Update Service?
Ohio law provides the opportunity for some people who were convicted of a crime to seal their record. Sealing a record means information about the conviction is removed from public databases and cannot generally be viewed by landlords or employers in most circumstances.
Some employers and landlords get their background checks directly from government agencies, but most use private companies. Some private background check companies could take up to a year to remove your record from their database. During the delay, your record could be made available to potential employers, landlords, or others who purchase a private background check on you.
In the most recent Ohio budget bill, new laws were passed that created a new service to address this issue. Ohio has contracted with a company that will tell private background check companies to promptly remove your sealed records from their private databases. This service does not affect how your record is treated by government agencies; it only affects private background information.
How the Process Works
When you file the application to seal your record at the clerk of court, you should be given the option to pay an additional $45 for this service. The extra $45 fee for this service is separate from the $50 filing fee and is payable to the clerk when you apply to seal your records. A Poverty Affidavit cannot be used to waive the extra $45 fee. When you file to seal your records, you must either pay the extra $45 fee or opt out of the service.
If your request to seal a record is granted and you have paid the extra $45, then the court will notify the Law Firm of Higbee & Associates who will instruct private background check companies to promptly remove your sealed record from all future background check reports. If your request to seal a record is denied, then the extra $45 fee for this service is returned to you by the court.
Things to Be Aware of
- This service will not affect background checks ordered from government agencies.
- This service can more quickly remove your sealed record from private databases reducing the chance that a sealed record will get reported to a prospective landlord or employer.
- Even if you pay for this service, the courts will not guarantee that every record of your case will be completely removed from all private background check companies.
If you want to apply to seal a misdemeanor or juvenile record in Cuyahoga County, or any criminal record in Ashtabula, Geauga, Lake, or Lorain Counties, call 1-888-817-3777 to apply for help from Legal Aid. If you want to apply to seal a felony in Cuyahoga County, contact the Public Defender at 216-443-7223.
This article was written by Gerry Meader and appeared in The Alert: Volume 34, Issue 2.
What are my Rights during Contact with Police or Immigration Agent?
Everyone in the United States, regardless of immigration status, has certain rights when interacting with the police and immigration agents. The rights include the right to remain silent, the right NOT to answer questions about immigration status, the right to refuse to sign any papers without first consulting an attorney, and the right to seek help from a lawyer.
EXCEPT: All persons (citizens and noncitizens) have limited rights when crossing the border and can be subject to questioning and searches. See further guidance at https://help.cbp.gov/app/answers/detail/a_id/176/~/cbp-search-authority.
The American Civil Liberties Union (ACLU) has put together an explanation of these rights and others related to what to do if contacted by a police officer or immigration agent. The information published by the ACLU is available in several languages and is available by clicking here.
What rights do college students with disabilities have?
If the student had an IEP (Individualized Education Program) in high school, will it follow them to college?
College students with a disability have certain rights as they continue with their education after high school. However, your IEP does not go with you to college. Generally, colleges do not provide special education. Instead of providing special education to students with disabilities, colleges must make sure that students with disabilities are treated fairly including receiving accommodations.
What protects students with disabilities from being discriminated against?
Colleges cannot discriminate against students with disabilities. There are federal and state laws that stop schools from doing this. These laws protect students with disabilities from being denied admission to a school because of a disability or being discriminated against by the school they attend.
What must the college provide?
Once a student with a disability starts college, these schools must provide academic accommodations and supports based on the student’s needs. Some examples of this help may include books on tape, note takers, readers, extra time for tests, or special computer tools. However, these schools do not have to provide students with personal equipment such as wheelchairs.
How does the student request these services?
The steps depend on the school. First, a student must tell the school about the disability if requesting services. Contact the school’s office for students with disabilities or ask an adviser where to start.
Students who experience discrimination because of a disability should contact the U.S. Department of Education’s Office for Civil Rights. The phone number in Ohio is 216-522-4970. Complaints can also be filled out online at: http://www.ed.gov/about/offices/list/ocr/complaintintro.html
Who does the Americans with Disabilities Act (ADA) protect?
The Americans with Disabilities Act (ADA) is a law that guarantees everyone has the same opportunity to enjoy and participate in American life. A person with a disability under the law is someone who has a physical or mental impairment that substantially limits one or more life activities. Life activities include learning, working, self care, performing manual tasks, walking, hearing and many more. How long a person’s impairment lasts is a factor used to decide if a person is considered disabled under the ADA. Impairments that last only for a short period of time are typically not covered, although they may be covered if very severe. A person may be protected under this law based on an existing disability, a record of a disability, or because she is perceived by others as having a disability.
The ADA protects people with disabilities in the work place. An employer must provide a qualified applicant or employee with the full range of employment opportunities. For example, the employer must provide recruitment, hiring, promotion, training, pay, and the same social activities to all employees including those with disabilities. An employer is not permitted to ask about an individual’s disability, severity, and treatment. An employer may ask about an applicant’s ability to do specific job functions. An employer may be required under the ADA to accommodate an employee who has a disability by modifying equipment or schedules. The ADA requires employers to post a notice that explains the law and its requirements.
The ADA protects people with disabilities in public accommodations. Examples of public accommodations include doctor’s offices, theaters, hotels, restaurants and retail stores. Existing facilities must ensure that individuals are not excluded so long as there is not an undue hardship on the owner. This is accomplished by modifying existing facilities, constructing additional facilities, or relocating to an accessible building. All new construction of places of public accommodations must be accessible. For example, public buildings should provide access for wheelchairs.
Additionally, the ADA protects people with disabilities when they use public transportation like buses or rapid transits. This law also requires the establishment of telephone relay services for individuals who use telecommunications devices for deaf persons (TDD’s).
For more information about the ADA, or to file a complaint if you feel there is a violation of the ADA, you may contact the Justice Department at www.ada.gov or 1-800-514-0301 (voice) 1-800 514-0383 (TTY).
This article was written by Davida Dodson and appeared in The Alert: Volume 32, Issue 1. Click here to read a full PDF of this issue!
What are my rights as a patient?
A patient is anyone who has requested or received health services from care facilities. Care facilities include, but are not limited to: community health centers, hospitals, dental offices, and drug stores, such as CVS. As a patient, you have certain rights related to your care. Some of your rights include the following:
Right to Informed Consent. If you need medical treatment, your doctor must give you necessary information about the treatment, such as possible benefits and risks, to help you make decisions.
Right to Medical Records. Generally, your provider must give you your medical records if you request them. But there may be a process to follow, such as putting your request in writing, and you may have to pay a fee for copies.
Right to Privacy. Your provider must keep all your medical records and other important information, such as your social security number, confidential unless you allow them to release the information. You may want them to release your information, for example, if another doctor needs to see your records. In that case, you would sign a release form to give permission to share your information with a specific person or organization.
Right to Emergency Services. If you need immediate help with a serious health problem, you may seek emergency services from any emergency room location even if you cannot afford it.
Right to Make Decisions. You have the right to agree to or refuse treatment.
Right to Choose End-of-Life Care. You have the right to sign advance directives, called living wills or health care power of attorney. These documents allow you to provide instructions to providers about your health care wishes if you cannot communicate yourself. Care providers must follow your directions in these properly signed documents. More information about advance directives is online at http://lasclev.org/selfhelp-poa-livingwill/.
Right to Safe Health Care Environment. You have the right to be treated with courtesy and respect and to be free from verbal or physical abuse or harassment while in a care setting.
If your rights have been violated, you may have the option to file a complaint at the place where you got treatment. Ask to speak with a patients’ rights advocate or request a copy of the complaint procedure. Also, you may complain to the Office of the Ohio Attorney General. Visit www.ohioattorneygeneral.gov to file a complaint or report patient abuse; or contact the Office at Patient Abuse/Neglect Intake Officer; Office of the Attorney General; 150 E. Gay St., 17th Floor; Columbus, OH 43215; Phone: (800) 282-0515; Fax: 877-527-1305.
This article was written by D’Erra Jackson and appeared in The Alert: Volume 31, Issue 2. Click here to read a full PDF of this issue!
What should I know for dealing with administrative agencies?
Many different administrative agencies are responsible for important parts of our life, such as income, health insurance, and housing. But dealing with the agencies that handle these benefits can be very difficult. The following information will help when trying to solve a problem with an administrative agency.
Some common administrative agencies are the Social Security Administration, Veterans Administration, Internal Revenue Service, Ohio Department of Job and Family Services, public housing authorities, and the Office of Child Support Services. Even though each agency has its own rules, there are some common policies. All administrative agencies:
- Must give written notice when benefits or services are denied, reduced or terminated and tell you the reason for that decision;
- The notice must tell you how to “appeal” or challenge the decision if you disagree with it;
- The notice must tell you how much time you have to request an appeal, and whether or not your benefits will continue while you appeal;
- You have a right to appoint an authorized representative to deal with the administrative agency for you, and each agency usually has a form to fill out if you want to do so;
- Administrative agencies all have complaint or grievance procedures you can use if you have a problem with the agency, and the procedure for each agency should be available online or at the office;
- Most final decisions of administrative agencies can be appealed to court but only AFTER you follow the agency process first.
When dealing with an administrative agency, you can maximize your chances for success and minimize your frustration if you:
- Keep copies of all papers that you give the agency;
- Keep a phone log of all calls you place to the agency, and who you speak with when you call;
- Keep a calendar where you write down important deadlines in your appeal;
- Attend all appointments scheduled with the agency or call at least 24 hours in advance to cancel;
- Respond to all requests from the agency for additional information, and keep a record of what you provide and when you provided it; and
- Give the agency your current phone number and address any time your contact information changes.
While these tips may help you deal directly with administrative agencies, some times you might need help from a lawyer. Call Legal Aid at 1-888-817-3777 to apply for help with denials, reductions, terminations and over-payments of many public benefits.
This article appeared in The Alert: Volume 30, Issue 3. Click here to read a full PDF of this issue!
What are your rights if you have Limited English Proficiency?
Title VI of the Civil Rights Act of 1964 protects people with Limited English Proficiency. Title VI requires U.S. government agencies and state or local organizations that get money from the U.S. government to take reasonable steps (example: using an interpreter or a bilingual staff member) when helping people with Limited English Proficiency.
What are my rights if I am detained by Immigration & Customs Enforcement (ICE)?
As a detainee your rights include:
- Talking to an attorney about your case at your own expense
- Asking for release from custody on bond
- Contacting your country’s Consulate or Embassy
- Contacting your family members
- Medical care, food, visitation privileges, telephone access, marriage requests and religious services
Can my application for housing be denied because I have a criminal record?
Housing providers cannot automatically deny applications for housing based on a person having a criminal record.
The U.S. has the highest incarceration rate in the world, and nearly one-third of all people living in the U.S. have a criminal record. The U.S. Department of Housing and Urban Development (HUD) observed that Black and Hispanic Americans are arrested, convicted and incarcerated at higher rates than the general population. HUD also found that many landlords will not allow people to rent if they have a criminal record-sometimes based only on an arrest record.
The Fair Housing Act prohibits discrimination based on: race or color; religion; national origin; familial status; disability or handicap, or sex. HUD decided that using broad rules that exclude all tenants with criminal records has a discriminatory effect, and so can violate Fair Housing Laws. A U.S. Supreme Court opinion supports this position.
Based on HUD’s decision, housing providers cannot use broad exclusions, and instead must make individualized determinations about whether a person’s criminal record may disqualify the applicant for housing.
A person denied admission to federally subsidized housing based on a criminal record should request a hearing to challenge the decision. People can also call Legal Aid to apply for help at 1-888-817-3777
How can I enforce my rights if I have been discriminated against based on LGBTQ status?
Neither federal nor state laws in Ohio currently protect against discrimination based on sexual orientation or gender identity. However, in Ohio, at least 20 cities, including Cleveland, have laws protecting people who are lesbian, gay, bisexual, transgender or queer (“LGBTQ”) from discrimination. See http://www.equalityohio.org/city-map/. In many instances, the local ordinances create a board or committee charged with hearing complaints under the law.
People who experience discrimination based on LGBTQ status in Cleveland, whether in housing or in public accommodations, can enforce their rights through filing a complaint with the Fair Housing Board. For information about the process, call the Fair Housing Board at 216.664.4529. In other cities that have passed anti-discrimination or human rights ordinances protecting the LGBTQ community, individuals may contact that city’s law department to learn the appropriate process for filing a complaint.
The ACLU of Ohio has provided trainings on, and continues to provide information on, LGBTQ anti-discrimination ordinances, including enforcement options. For more information visit http://www.acluohio.org/archives/blog-posts/lgbt-advocacy-in-real-time or call the ACLU of Ohio at 216.472.2200. For information on how to file a complaint with the Equal Employment Opportunity Commission or with the Ohio Civil Rights Commission contact Equality Ohio at 216.224.0400 or visit http://www.equalityohio.org/ehea/. The LGBT Community Center also provides helpful information and resources.
What rights do people with disabilities living in subsidized housing have?
Federal fair housing laws protect people with disabilities from discrimination in housing. Landlords cannot treat tenants with disabilities worse than other tenants because of their disabilities. Also, tenants with mental or physical disabilities can ask for changes to make it easier to live in their units and follow the rules of their leases. These changes are called “reasonable accommodations.” The Fair Housing Act (FHA) requires most landlords to provide reasonable accommodations to tenants.
A reasonable accommodation can be any change to management rules, policies, practices or the way services are provided. The reason for the change must relate to the tenant’s disability. An example of an accommodation is permission to have a service animal in an apartment complex that does not allow pets. Another example is providing an assigned parking space for a disabled tenant who cannot walk very far. An accommodation can be requested for almost anything a tenant has to do as part of a lease.
Tenants in subsidized housing must follow many rules. For example, they must prove their income, pass background checks, turn in paperwork, and attend appointments. Tenants with disabilities can request accommodations for any of these rules.
Some examples of accommodations tenants in subsidizing housing may request are:
- A chance to get back on a waiting list if removed for a reason related to a disability
- Mail-in recertification if a tenant cannot make it to any accessible locations
- Reminder letters or copies of letters sent to someone else if a disability makes it hard for a tenant to remember things
I have an administrative hearing scheduled but do not speak English. What are my rights?
Federal law states that you have the right to an interpreter in an administrative hearing if you are a person with limited English proficiency (LEP). This means that you do not speak, read, write, or understand English fluently. Additionally, LEP individuals who are not involved in the administrative hearing, but who need to be there, like a parent or guardian, also have the right to an interpreter. Your family members or children should not be used instead of a qualified interpreter from the agency/organization. LEP individuals have the right to participate in administrative hearings in the same way as someone who speaks and understands English fluently.
Examples of agencies that must provide you with an interpreter: courts; U.S. Citizenship & Immigration Services; Social Security; Veterans Administration; IRS; Ohio Department of Jobs & Family Services (Unemployment Compensation & welfare office); Medicaid office; Bureau of Motor Vehicles; public housing agencies; and public and charter/community schools.
Asking for an interpreter:
- Ask an employee of the court, agency, or organization for an interpreter.
- If the person you ask says no: ask for a supervisor, customer service representative, or ombudsman (person who hears complaints).
What to do if you do not receive an interpreter:
- If you still do not receive an interpreter, you may file a complaint with the U.S. Department of Justice (DOJ).
- You can file a complaint by either sending a letter or using DOJ’s complaint form. The form is on DOJ’s website. You can do this in either English or your first language.
- The complaint should explain when and how the agency did not give you an interpreter or how they did not speak to you in a language you can understand.
- Please keep a copy of the complaint for your records.
- The letter or form should be sent to:
- DOJ Website: http://www.justice.gov/crt/complaint/
- DOJ Phone: 1 – (888) 848-5306
- DOJ will respond to you with a letter or phone call.
This article was written by Legal Aid Senior Attorney Megan Sprecher & Volunteer Attorney Jessica Baaklini appeared in The Alert: Volume 30, Issue 3. Click here to read a full PDF of this issue!
I was denied public housing because of my criminal record. Can I appeal the decision?
What to Do When a Landlord Denies Public Housing Based on a Criminal Record
When you apply for Section 8 or public housing, you may be asked whether you or a family member have ever been arrested or convicted of a crime.
If is the answer is yes, then the landlord may deny your application. But you may still qualify for the housing. If you want to challenge the denial, you need to ask for an informal appeal right away. The number of days you are given will be stated in the rejection letter. You count the number of days from the date in the letter.
You will need to write a short letter to ask for a meeting about the denial. Take your letter to the landlord’s office and ask the receptionist to date-stamp a copy of your request for a meeting. Keep the stamped copy. In the letter, you should ask for:
- a copy of your application
- the information used to deny your application
- a copy of the Tenant Selection Plan (TSP)
The TSP will tell you how long the criminal conviction will count against you. Federal law requires the time to be reasonable. The time may count either from the date you were convicted or from when you completed your sentence. Different landlords will look at criminal convictions for different lengths of time.
At the meeting with the landlord, you need to show that you will be a good tenant. You could show that your conviction should not count against you because it is from a long time ago. Also, you could show that your behavior has improved since you were convicted. Bring letters from teachers, mentors, pastors or others that say how you have changed. Certificates showing you completed courses or programs can also be helpful. You may want to consult with an attorney before the meeting. To find out if you are eligible for Legal Aid, please contact intake at 216.687.1900 or attend a free Brief Advice Clinic.
This article was written by Legal Aid Supervising Attorney Maria Smith and appeared in The Alert: Volume 29, Issue 2. Click here to read the full issue.