- Legal Aid is committed to providing high-quality legal services and holds itself accountable to those we seek to serve.
- Any person who feels they were unfairly denied legal assistance or who is unhappy with the assistance provided by Legal Aid may complain by submitting a grievance.
- You may make a complaint, either orally or in writing, to a Managing Attorney or to the Deputy Director for Advocacy.
- You may send a written complaint by email to grievance@lasclev.org.
- Or, use this link for a copy of the Grievance Form and send a completed form to the Managing Attorney for the practice group assisting you or to the Deputy Director at 1223 West Sixth Street, Cleveland OH 44113.
- If you want to complain orally, you may call the Deputy Director at 216-861-5329. The Deputy Director will investigate your complaint and will let you know his decision.