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I have a State Hearing to get my benefits back. What should I know?

Have your state public benefits been reduced or terminated? Changes to your benefits can happen if you missed an appointment, did not submit correct information, or did not report changes in your income. If you believe the recent change to your benefits is a mistake, you may request a state hearing. A state hearing is an opportunity for you to explain the mistake and request the full amount of benefits you should receive.

Before the Hearing

If you request a state hearing, you may continue receiving the original amount of your benefits as long as you make the request within 15 days of receiving the notice about the change. Once your request is made by phone or letter to your local agency, you will be notified when and where the hearing will take place.

You may choose a representative (lawyer, friend, or relative) to act for you with the agency, but it is not required. A representative can attend the hearing in your place as long as the person has written permission from you. You may usually review information in your case file and subpoena witnesses and documents at least five days before the hearing.

At the Hearing

The hearing is where you will meet or speak with a hearing officer who will listen to the information provided and decide if changes to your benefits are correct. A representative from the agency will present information in favor of the change and you can present information about why you believe the change is a mistake. If you cannot attend the scheduled hearing due to transportation, medical, or child care issues, you may ask to postpone or request a telephone hearing. If you miss the hearing and did not call ahead of time but you have a good reason, you must contact State Hearings within 10 days to request your hearing be continued to another date.

After the Hearing

You should receive a decision within 30 days from the date a state hearing was requested. Food assistance increases must happen within 10 days of the decision and decreases by the next time you receive assistance. All other benefit increases or decreases should happen within 15 days of the decision.

If you disagree with the decision by the hearing officer, you may request an administrative appeal. If you receive another notice of changing benefits, you must request a separate hearing for that new action. Legal Aid can help with some benefits denials and terminations. Call 1-888-817-3777 to apply for assistance.


This article was written by Brittney Brown and Claire O'Connor and appeared in The Alert: Volume 31, Issue 2. Click here to read a full PDF of this issue!

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