The benefits of working with a social worker differ for each client, but are broadly aimed at helping the client work effectively with his or her attorney, and increasing the client's stability and security. Specific areas of concern are identified by the client, social worker and attorney and a plan is created to respond to the client's needs. The plan may specify assistance in areas such as housing, mental health, substance abuse, communication, benefit applications, medical care, transportation, utility assistance and others. Clients rely on the social worker for help with these issues and new problems throughout the time they have an open case with Legal Aid.