Legal Aid's phone lines can get overloaded at certain times of the day - and it can be difficult to get through on the phone. Your call is important, so you are encouraged to keep trying.
The phones are especially busy on Mondays and Fridays and first thing in the morning. Don't wait until the last minute to call about an emergency!
In addition to calling Legal Aid for help, you can visit a free brief advice clinic. Click here for a calendar of upcoming clinics in your area.