Posted October 18, 20189:30 am
A portion of nearly $4 million in technology grants being funneled from the federal nonprofit Legal Services Corp. to various legal aid groups will enable the Legal Aid Society of Cleveland to scale up and better assess a text message-based service for clients.
Cleveland legal aid is being awarded $207,750 from an LSC's Technology Initiative Grant to employ automated text messaging to enhance services for its low-income clients. Those grants, which began in 2000, center on legal aid projects that improve efficiency and the delivery of services.
In Cleveland, the grant will be used to assess how much clients have benefited from limited legal assistance — versus full legal representation — provided to them. It builds on an existing project that uses text messages to study outcomes for clients who've only briefly used legal aid services.
CLICK HERE to read the full article from Crain's Cleveland Business.