Insight from a Family Support Specialist

Alexandra Mora is a Family Support Specialist who says the Legal Aid/Say Yes partnership has been “really powerful for the community.” Alexandra explains that families in her assigned school reach out to her via phone, email, or a Say Yes Google form. She says Legal Aid’s specialized referral portal for Family Support Specialists is simple and easy to use, because it is straightforward and she can enter information on behalf of parents if they consent.

A licensed social worker, Alexandra was used to making referrals to a variety of local service providers, but during the pandemic she’s also been connecting people with computers, hot spots, and other technology needs that have become critical.

“I’m learning new subject areas to adapt to people’s needs – I will do whatever it takes to help these families,” says Alexandra. “And I shine in my role because I have all these strong programs behind me, including Legal Aid.”