How to Call Legal Aid:

Legal Aid’s Intake Line
If you need legal assistance, you can contact Legal Aid any weekday for help.
Monday, Wednesday, Friday: 9 a.m. – 4 p.m.
Tuesday, Thursday: 9 a.m. – 2 p.m.

New intakes are processed via phone:
888-817-3777
(toll-free in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties)
or
216-687-1900
(Cleveland local)

If you prefer an in-person intake application, those are handled:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Or, attend one of our upcoming brief advice clinics – click here for a current list.

If you have a communication limitation, contact Legal Aid through the Ohio Relay Service.   Dial 711 from any phone in Ohio.

And, if you speak…

  • Spanish (Español) dial: 216-586-3190
  • Arabic (العربية) dial: 216-586-3191
  • Mandarin (普通话) dial: 216-586-3192
  • French (Français) dial: 216-586-3193
  • Vietnamese (Việt) dial: 216-586-3194
  • Russian (Pусский) dial: 216-586-3195
  • Swahili (Swahili) dial: 216-586-3196
  • Any other language dial: 888-817-3777


Legal Aid’s General Business Line

Call this number if you are a current client or have other business with any of Legal Aid’s offices.

888-808-2800
or
216-861-5500

Media Inquiries
This number is for members of the media with interview or story requests.
216-861-5217

Where to find Legal Aid’s Offices:

Cleveland Office:
1223 West Sixth Street
Cleveland, OH 44113
Fax: 216-586-3220
Office Hours:
9 am – 5 pm, Monday – Friday

Driving Directions
Walking Directions
Public Transportation
Parking Map with Suggested Lots/Fees

Elyria Office:
1530 West River Road North Suite 301
Elyria, OH 44035
Fax:   440-324-1179
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Jefferson Office:
121 East Walnut
Jefferson, OH 44047
Fax: 440-576-3021
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Painesville Office:
8 North State Street, Suite 300
Painesville, OH 44077
Fax: 440-352-0015
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

If you are not a resident of Ashtabula, Cuyahoga, Geauga, Lake or Lorain counties and/or your  county is not shown here, you may visit the Ohio Legal Services website for further guidance.

photo
Richard D. Petrulis, Esq. is Legal Aid’s New Board President
“There is a sense of fairness and fair play that has always been part of American culture. Lawyers have the skills to secure justice and help people build a better life,” Mr. Petrulis says.

Read More

Learn more about Legal Aid's Board of Directors.

photo
Congressman John Lewis Highlights Importance of Legal Aid
Legendary Civil Rights Leader Impresses Cleveland Crowd

Read More

Learn more about Legal Aid's practice groups.

photo
Ulmer & Berne Works with Legal Aid to Prevent Homelessness
Volunteer attorneys expand Legal Aid's ability to help more individuals in need.

Read More

Learn more about housing.

photo
Board Member Profile: Tim Walters
Tim is a tremendous leader, in every sense of the word.

Read More

Learn more about Legal Aid's Board of Directors.

  • photo1
  • photo1
  • photo1
  • photo1