How to Call Legal Aid:

Legal Aid’s Intake Line
If you need legal assistance, you can contact Legal Aid any weekday for help.
Monday, Wednesday, Friday: 9 a.m. – 4 p.m.
Tuesday, Thursday: 9 a.m. – 2 p.m.

New intakes are processed via phone:
888-817-3777
(toll-free in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties)
or
216-687-1900
(Cleveland local)

If you prefer an in-person intake application, those are handled:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Or, attend one of our upcoming brief advice clinics – click here for a current list.

If you have a communication limitation, contact Legal Aid through the Ohio Relay Service.   Dial 711 from any phone in Ohio.

And, if you speak…

  • Spanish (Español) dial: 216-586-3190
  • Arabic (العربية) dial: 216-586-3191
  • Mandarin (普通话) dial: 216-586-3192
  • French (Français) dial: 216-586-3193
  • Vietnamese (Việt) dial: 216-586-3194
  • Russian (Pусский) dial: 216-586-3195
  • Swahili (Swahili) dial: 216-586-3196
  • Any other language dial: 888-817-3777


Legal Aid’s General Business Line

Call this number if you are a current client or have other business with any of Legal Aid’s offices.

888-808-2800
or
216-861-5500

Media Inquiries
This number is for members of the media with interview or story requests.
216-861-5217

Where to find Legal Aid’s Offices:

Cleveland Office:
1223 West Sixth Street
Cleveland, OH 44113
Fax: 216-586-3220
Office Hours:
9 am – 5 pm, Monday – Friday

Driving Directions
Walking Directions
Public Transportation
Parking Map with Suggested Lots/Fees

Elyria Office:
1530 West River Road North Suite 301
Elyria, OH 44035
Fax:   440-324-1179
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Jefferson Office:
121 East Walnut
Jefferson, OH 44047
Fax: 440-576-3021
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Painesville Office:
8 North State Street, Suite 300
Painesville, OH 44077
Fax: 440-352-0015
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

If you are not a resident of Ashtabula, Cuyahoga, Geauga, Lake or Lorain counties and/or your  county is not shown here, you may visit the Ohio Legal Services website for further guidance.

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