How to Call Legal Aid:

Legal Aid’s Intake Line
If you need legal assistance, you can contact Legal Aid any weekday for help.
Monday, Wednesday, Friday: 9 a.m. – 4 p.m.
Tuesday, Thursday: 9 a.m. – 2 p.m.

New intakes are processed via phone:
888-817-3777
(toll-free in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties)
or
216-687-1900
(Cleveland local)

If you prefer an in-person intake application, those are handled:
Tuesday, Thursday: 9 a.m. – 1 p.m.
Or, attend one of our upcoming brief advice clinics – click here for a current list.

If you have a communication limitation, contact Legal Aid through the Ohio Relay Service.   Dial 711 from any phone in Ohio.

And, if you speak…

  • Spanish (Español) dial: 216-586-3190
  • Arabic (العربية) dial: 216-586-3191
  • Mandarin (普通话) dial: 216-586-3192
  • French (Français) dial: 216-586-3193
  • Vietnamese (Việt) dial: 216-586-3194
  • Russian (Pусский) dial: 216-586-3195
  • Swahili (Swahili) dial: 216-586-3196
  • Any other language dial: 888-817-3777


Legal Aid’s General Business Line

Call this number if you are a current client or have other business with any of Legal Aid’s offices.

888-808-2800
or
216-861-5500

Media Inquiries
This number is for members of the media with interview or story requests.
216-861-5217

Where to find Legal Aid’s Offices:

Cleveland Office:
1223 West Sixth Street
Cleveland, OH 44113
Fax: 216-586-3220
Office Hours:
9 am – 5 pm, Monday – Friday

Driving Directions
Walking Directions
Public Transportation
Parking Map with Suggested Lots/Fees

Elyria Office:
1530 West River Road North Suite 301
Elyria, OH 44035
Fax:   440-324-1179
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Jefferson Office:
121 East Walnut
Jefferson, OH 44047
Fax: 440-576-3021
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

Painesville Office:
8 North State Street, Suite 300
Painesville, OH 44077
Fax: 440-352-0015
Office Hours:
9 am – 5 pm, Tuesday and Thursday
(other times/days by appointment only)

Driving Directions
Walking Directions
Public Transportation

If you are not a resident of Ashtabula, Cuyahoga, Geauga, Lake or Lorain counties and/or your  county is not shown here, you may visit the Ohio Legal Services website for further guidance.

photo
Donor Profile: Susan Becker
Legal Aid helps so many people in a given year, it's a phenomenal return on the investment. Fred

Read more about Susan.

Learn how to donate to Legal Aid

photo
Tribute to Ivia Hobbs
Ivia was rare and exceptional and we will continue to feel this loss for a long, long time. Mostly, we will miss our friend.

Read More

Learn more about Legal Aid's services.

photo
AmeriCorps Legal Fellow: Katherine B. Hollingsworth
For Katherine, working with families to keep their homes is more than a response to the foreclosure crisis; it is a way to give back to the community where she was born and raised.

Read More

Learn more about Legal Aid's Foreclosure program.

photo
More Clients Served Through Sgt. Harry Fund Designated Dollars Will Benefit Volunteer Lawyers Program
This Fund will provide a vehicle for Legal Aid to secure multiyear commitments from individuals who support the vision of the VLP and recognize the need for pro bono legal services in the community. Fred

Read More

Get help with volunteering.

  • photo1
  • photo1
  • photo1
  • photo1