Ngokuvamile amaklayenti Osizo Lwezomthetho anezinkinga eziyinkimbinkimbi kakhulu ukuba zingaxazululwa emtholampilo wezeluleko omfushane. Lawa macala kwesinye isikhathi abekwa nabameli be-pro bono ukuze bamelwe isikhathi eside. Ngosizo loHlelo Lwabameli BamaVolontiya be-Legal Aid, laba bameli namakhasimende basebenzisana ukuze bazame ukuthola izixazululo endabeni yezomthetho yekhasimende. Amavolontiya asiza amaklayenti emacaleni ahlukahlukene, okuhlanganisa: umnikazi wendawo, isehlukaniso, ilungelo lokugcina, ukuthuthela kwelinye izwe, intela, ukudliwa kwempahla, ukwephulwa komthetho kanye nokuqothuka.
Sidinga abameli bamacala angezansi. Asifakanga noma yiluphi ulwazi oluhlonzayo mayelana neklayenti noma iqembu eliphikisayo. Uma ungathanda ukusiza leli klayenti, sicela uchofoze okuthi “Khombisa Intshisekelo” bese uhambisa ifomu nemininingwane yakho yokuxhumana. Sizobuyela kuwena nolwazi lweqembu eliphikisayo ukuze kuhlolwe izingxabano kanye nanoma imaphi amadokhumenti eklayenti ukuze senze isinqumo mayelana nokumelwa.