I-Legal Aid imele amakhasimende (abantu ngabanye namaqembu) emisebenzini, ezingxoxweni, ezinkantolo, nasezilungiselelweni zokuphatha. I-Legal Aid iphinde inikeze usizo kubantu ngabanye futhi yeluleke abantu ngabanye, ngakho bahlonyiselwe ukwenza izinqumo ezisekelwe ekuqondisweni kochwepheshe.
I-Legal Aid inikeza abantu ulwazi nezinsiza zokuxazulula izinkinga ngokwabo futhi bafune usizo lapho kudingeka. I-Legal Aid iphinde isebenze namakhasimende kanye nemiphakathi yamakhasimende futhi ngokubambisana namaqembu nezinhlangano ukuphakamisa umthelela wezinsizakalo zethu kanye nokuqinisekisa ukusimama kwemiphumela yethu.
I-Legal Aid isebenzela ezixazululweni zesikhathi eside, ezihlelekile ngokumangalelana komthelela, i-amicus, ukuphawula ngemithetho yokuphatha, imithetho yenkantolo, ukufundisa abenzi bezinqumo, namanye amathuba okumela.
Uma unecala Losizo Lwezomthetho okufanele ucatshangelwe, nakhu ongakulindela:
Isinyathelo 1: Faka isicelo sosizo Lwezomthetho.
Chofoza lapha ukufunda okwengeziwe nokufaka isicelo sosizo Lwezomthetho.
Isinyathelo sesi-2: Qedela inhlolokhono.
Inhlolokhono isiza I-Legal Aid inqume ukufaneleka kwezinsizakalo kanye nokuthi unecala lomthetho noma cha.
I-Legal Aid isiza amaklayenti awo imali engenayo yasekhaya ingu-200% wezinkombandlela zobumpofu zikahulumeni noma ngaphansi. Abafakizicelo bangazibika ngokwabo imali engenayo kanye nolwazi lwempahla mayelana nemindeni yabo, kodwa akudingeki ukuthi banikeze amanye amadokhumenti lapho beqeda ukuthatha.
Inkhulumomphendvulwano yokwamukela isiza futhi i-Legal Aid ukuthi iqonde inkinga yomuntu kanye nokuthi uhlobo lwenkinga I-Legal Aid ingasingathwa noma cha. Ochwepheshe bezokuthatha bazobuza imibuzo embalwa ukuze bathole ulwazi oluthile oludingwa abameli ukuze bahlole icala. Ngaphezu kokubuza ngemali engenayo, sibeka phambili amacala lapho abantu bebhekene nengozi enkulu futhi abameli Bosizo Lwezomthetho bangenza umehluko omuhle. I-Legal Aid inezinsiza ezinomkhawulo futhi ayikwazi ukusiza wonke umuntu. Zonke izicelo kanye nokudluliselwa kwezinsiza ze-Legal Aid kuhlolwa icala ngalinye.
Isinyathelo sesi-3: Nikeza ulwazi olwengeziwe.
Ungase futhi ucelwe ukuthi ulethe noma imaphi amaphepha afanelekile kwa-Legal Aid ukuze usisize sihlole icala. Kwesinye isikhathi I-Legal Aid ithumela ifomu Lokukhipha Ulwazi ukuze lisayinwe futhi libuyiselwe. Kufanele ugcwalise zonke lezi zinyathelo ukuze usize I-Legal Aid inqume ukuthi singasiza yini ecaleni. Isikhathi esidingekayo phakathi kokuqeda ukuthatha kanye nokuthola ukuthi i-Legal Aid izosiza yini kuncike ohlotsheni lwecala.
Isinyathelo sesi-4: Thola ulwazi lwezomthetho, iseluleko, noma ukumelwa.
Uma unenkinga I-Legal Aid engasiza ngayo, uzonikezwa ulwazi lwezomthetho, iseluleko, noma unikezwe ummeli.
I-Legal Aid ibona ukuthi abantu bangabhekana nezinkinga nezinkinga eziningi - kodwa akuzona zonke izindaba ezingaba nesixazululo sezomthetho. Uma amacala akho engeyona inkinga yezomthetho, abasebenzi be-Legal Aid bazozama ngakho konke okusemandleni abo ukukunikeza ulwazi noma ukudluliselwa komunye umhlinzeki wesevisi.
Olunye ulwazi olubalulekile okufanele uluqaphele:
uMhloli
Ulimi: Abafakizicelo namakhasimende akhuluma izilimi ezingesona isiNgisi bazonikezwa utolika yi-Legal Aid futhi bazohumushela imibhalo ebalulekile. Abantu abakhuluma izilimi ezilandelayo bangashayela izinombolo zocingo zomuntu siqu ukuze bafake isicelo sosizo ngecala elisha:
Ukudayela kweSpanishi: 216-586-3190
Ukudayela kwesi-Arabhu: 216-586-3191
Ukudayela kwe-Mandarin: 216-586-3192
Ukudayela kwesiFulentshi: 216-586-3193
Ukudayela kwe-Vietnamese: 216-586-3194
Ukudayela kwesiRashiya: 216-586-3195
Ukudayela isiSwahili: 216-586-3196
Noma yiluphi olunye ulimi lokudayela: 888-817-3777
Ukukhubazeka: Abafake izicelo kanye namaklayenti adinga indawo yokuhlala ngenxa yokukhubazeka angenza isicelo kunoma yimuphi umsebenzi we-Legal Aid, noma acele ukukhuluma nomphathi.
Ukuzwa ukukhubazeka: Abafakizicelo namakhasimende anokukhubazeka kwezindlebe bangashayela ku-711 kunoma iyiphi ifoni.
Ukonakala kokubona: Abafakizicelo namakhasimende anokukhubazeka kokubona kufanele baxoxe ngezindlela zokuxhumana abazikhethayo nanoma yisiphi isisebenzi Sosizo Lwezomthetho, noma bacele ukukhuluma nomphathi.
Ezinye izinkinga: Ngemva kokuba i-Legal Aid yamukele icala, amaklayenti alwa nezinye izinkinga, njengezinto zokuhamba ezingathembekile, ukungabibikho kocingo, izimpawu zokuhlukumezeka, ukudangala nokukhathazeka, ukusebenzisa izidakamizwa, ukufunda nokubhala okulinganiselwe nokunye, angase anikezwe ukusekelwa komsebenzi wezenhlalakahle ukusiza ukubhekana nezinkinga zokuthola. endleleni yecala labo lezomthetho. Osonhlalakahle be-Legal Aid babambisana namakhasimende kanye nabameli njengengxenye yethimba lezomthetho.
Ukungabandlululwa
I-Legal Aid ayicwasi futhi ngeke ibandlulule ngokobuhlanga, umbala, inkolo (isivumokholo), ubulili, ukusho ubulili, ubudala, imvelaphi yezwe (amadlozi), ulimi, ukukhubazeka, isimo somshado, ubulili obuthile, noma isimo sezempi, kunoma isiphi isimo. yemisebenzi noma imisebenzi yayo. Le misebenzi ihlanganisa, kodwa ayikhawulelwe kulokhu: ukuqasha nokuxoshwa kwabasebenzi, ukukhethwa kwamavolontiya nabathengisi, nokuhlinzekwa kwezinsizakalo kumakhasimende nozakwethu. Sizibophezele ekuhlinzekeni ngendawo ebandakanyayo neyamukelayo yawo wonke amalungu abasebenzi bethu, amaklayenti, amavolontiya, osonkontileka abancane, nabathengisi.
Izikhalo
Inqubo yezikhalazo
- I-Legal Aid izibophezele ekuhlinzekeni ngezinsizakalo zomthetho ezisezingeni eliphezulu futhi iziphendulela kulabo esifuna ukubasiza. Noma yimuphi umuntu onomuzwa wokuthi unqatshelwe usizo lwezomthetho ngokungafanele noma ongajabule ngosizo olunikezwa yi-Legal Aid angakhononda ngokuletha isikhalo.
- Ungenza isikhalazo ngokukhuluma noma ngokubhalela uMmeli Ophethe noma iPhini Lomqondisi Wokumela.
- Ungathumela i-imeyili nesikhalazo sakho ku grievance@lasclev.org.
- Ungashayela Isekela Lomqondisi ku 216-861-5329.
- Noma, thumela ikhophi Yefomu Lezikhalazo bese uthumela ifomu eligcwalisiwe kuMmeli Ophethe weqembu elisiza wena noma kuSekela Lomqondisi ku-1223 West Sixth Street, Cleveland, OH 44113.
Ummeli Ophethe kanye nePhini Lomqondisi bazophenya ngesikhalo sakho futhi bazokwazisa ngomphumela.