Legal Aid social workers provide assistance to clients at three different levels: referral, limited case management and case facilitation.
Client Referral identify and connect clients to other community agencies and programs that can help meet the client's needs.
Limited Case Management includes referrals, while also helping clients schedule appointments, arrange transportation, complete applications and take other such steps toward increasing their security and stability.
Case Facilitation includes both referral and case management, in addition to supporting clients' effective participation in their legal representation.