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I am a Tenant – Can I call/text my questions about my rights & responsibilities?



Tenants can now call Legal Aid’s Tenant Information Line at 216.861.5955 with questions about their rights and responsibilities.  Tenants can call between the hours 9am-5pm and leave a brief message with their housing question and someone will call them back within 24 business hours.

Tenants can text Legal Aid at 216.242.1544 for info about responding to an eviction, requesting return of a security deposit, problems with housing conditions and lead poisoning.

  • For help responding to an eviction complaint text FAQ EVICTION.
  • For information on how to request a return of a security deposit text FAQ DEPOSIT.
  • For information on how to rent deposit text FAQ REPAIRS.
  • For lead poisoning information text FAQ LEAD.
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