
He cared – really cared about these kids and how the case came out, and worked hard to get a good resolution.Margaret Terry

I was really moved because some people hold stereotypes about the people we serve. It could be anyone.

Ms. Medina was troubled by the behavior of her son Juwan. Though only three years old, Juwan was exceptionally quiet and hardly spoke at all.

In the end, Ms. Reese got the bank to charge off the loan, so the couple no longer had to pay the high interest rates. Ms. Reese was pleased with the result, calling the verdict a “good outcome.”